To Our Clients: In this time of concern and uncertainty around the spread of the COVID-19, we are committed to continuing to serve you while also ensuring the safety and health of our own employees. We recognize this is a fluid situation and we will be prepared for any potential disruption in business due to the spread of the virus by taking the following steps:
Any employees who have recently traveled by plane or have been otherwise exposed or in contact with someone who has been exposed to the virus will self-isolate for a period of 14 days. We are encouraging all employees who are experiencing any cold or flu systems to remain home and get well to reduce the transmission of any illnesses in the office. We ask our customers to limit in person meetings. We are happy to meet with you virtually or by conference call to minimize any risk of exposure to you and your teams. If we are required to shut down our office for a time, we will ask our employees to work from home to provide services to our clients remotely. Our at-home employees will have the same access and will strive to provide the same level of service as they do in our office.
If you have specific concerns, please reach out to your Account Executive or Account Manager by calling 406-587-5111 or visiting our website at www.1stwestinsurance.com and clicking “Our Staff” for our team directory. We appreciate your partnership through this difficult time, and we hope that you and your employees remain safe and healthy.
We would also like to take this opportunity to thank all our health care workers and emergency responders for their hard work and service during this time.
First West, Inc.,
Value. Protection. Peace of Mind.