Front Office Coordinator


First West Insurance is looking for a Front Office Coordinator. We are a locally owned independent insurance agency with over a 50-year presence in the Gallatin Valley. The position includes answering incoming calls, directing calls to appropriate associates, greeting & assisting walk-in clients, scanning & delivering mail, receiving and distributing documents through Outlook email, working with our carrier partners to download documents and tracking and ordering office supplies. Candidate must have excellent communication skills, ability to organize workflow, good computer skills with knowledge of Microsoft products, strong attention to detail, ability to work independently on assigned tasks as well as ability to work collectively with colleagues. Developing a professional, positive working rapport with customers & colleagues is paramount.

Benefits package includes: Paid cafeteria plan (election options: health insurance, day care, medical reimbursement and vision/dental) retirement plan, paid short/long-term disability and life insurance & paid vacation and holidays.  Position is full-time, in office (not remote), Monday - Friday. 


- Coverage and relationship building
- Community involvement
- Professional growth through a formal training program, mentorship, and continued education


The kindness and thoughtfulness shown at First West does not stop with our clients. We support one another by:

- Celebrating accomplishments, both professionally and personally
- Participation in planning fun activities throughout the year
- Annual company picnic
- Holiday party

We have a relaxed dress code which allows jeans to be worn.  We provide healthy snacks and beverages for staff which are available throughout the day. The surprise Friday late afternoon gatherings are a First West favorite. Pull up a chair, enjoy a beverage and relax before starting your weekend. 

To apply, Please send your cover letter and resume to First West Insurance, Attention: Suzanne Haniuk, 1905 Stadium Drive, Bozeman, MT 59715 or email to

1905 Stadium Drive
Bozeman, Montana 59715
Phone:  406-587-5111
Toll Free: 800-606-9378
Fax:  406-587-9162

24-Hour Client Access

• Issue Auto ID Cards
• Request Changes
• Access Policy Information